356 casino Terms and Conditions

1 General Introduction

These terms and conditions ("Terms") form a legally binding agreement between 356 casino and any user of this platform. These Terms apply when you access services through the 356 casino website, mobile application, or any other channel.

Alongside these Terms, 356 casino's Privacy Policy and Responsible Gaming Policy are also an integral part of this agreement. Together, these documents set out the complete terms for using the platform.

By registering as a member or accessing the platform, you confirm that you have fully read, understood, and agreed to comply with these Terms. If you do not agree with the Terms, please refrain from using this platform.

2 Account Registration and Eligibility

2.1 Registration Eligibility

To open an account at 356 casino, users must meet the following requirements:

• Must be at least 21 years old.
• Must have a valid and active mobile number or email address.
• Only one account may be opened per person.
• All information provided at registration must be truthful, accurate, and up to date.
• Accounts may not be opened on behalf of or as a representative of another person.

2.2 Account Verification

356 casino reserves the right to verify a member's identity at any time. A national ID card, passport, or other applicable government-issued document may be requested for verification. If verification is not completed within the given timeframe, the account may be temporarily suspended.

2.3 Account Security

It is the member's own responsibility to keep their account login credentials (username and password) completely confidential. The account must not be shared with any third party. If unauthorized access is suspected, the 356 casino support team must be notified immediately.

3 Deposit and Withdrawal Policy

3.1 Deposit Terms

The minimum deposit amount at 356 casino is ৳300. Accepted payment methods are: bKash, Nagad, Rocket, Upay, and bank transfer (e.g. Dutch-Bangla Bank, Islami Bank, BRAC Bank). The registered payment account must be used when making a deposit.

Until the deposit is fully processed, 356 casino will not be responsible for any betting activity. If a deposit is delayed due to a technical issue, the customer service team must be informed.

3.2 Withdrawal Terms

The minimum withdrawal amount is ৳500. Withdrawals will only be processed to the same payment method and the same account used for the deposit. Under normal circumstances, withdrawal requests are completed within 5 to 30 minutes.

Account verification must be completed before a withdrawal can be made. For suspicious transactions, 356 casino may take additional time to review a withdrawal request.

3.3 Applicable Restrictions

• Withdrawals cannot be made if the wagering requirement for an active bonus has not been met.
• Withdrawals may be put on hold if account verification is pending.
• Withdrawals may be temporarily frozen while an investigation into fraudulent activity is ongoing.

4 Bonus and Promotion Terms

4.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳20,000. The wagering requirement for this bonus is 20 times the bonus amount. For example: depositing ৳1,000 gives a ৳1,000 bonus, bringing the balance to ৳2,000, and ৳1,000 × 20 = ৳20,000 must be wagered before withdrawal.

4.2 Other Promotions

All promotions — including weekly rewards, weekend offers, cricket festival bonuses, birthday special rewards, and referral bonuses — have specific terms detailed on the promotions page. All promotions are subject to individual wagering requirements.

4.3 General Bonus Rules

• Bonus winnings cannot be withdrawn until the wagering requirement has been completed after receiving the bonus.
• The maximum withdrawal limit on winnings earned from a bonus is set according to the terms of the specific promotion.
• If evidence of claiming a bonus through fraudulent means is found, the relevant bonus and associated winnings will be cancelled.
• 356 casino reserves the right to modify or discontinue any promotion.

9 Privacy and Data Protection

356 casino treats the protection of members' personal data with the utmost seriousness. All data is kept secure through SSL encryption and modern security technology. To learn more about how member information is collected, stored, and used, please read our Privacy Policy.

Members' personal information will only be used for identity verification, financial transaction processing, and customer service purposes. Personal information is not sold or transferred to third parties.

10 Limitation of Liability

356 casino will not bear any liability in the following circumstances:

• If a bet or game is interrupted due to loss of internet connection.
• If a problem with the user's device causes difficulty accessing the service.
• If a transaction is delayed due to a technical issue with a third-party payment provider.
• If the service is disrupted due to force majeure events (natural disasters, cyberattacks, etc.).
• If loss occurs due to the member's own negligence or unauthorized access to their account.

In any circumstance, 356 casino's total liability is limited to the current balance in the relevant member's account.

11 Account Closure and Suspension

11.1 Account Closure by the Member

Any member may voluntarily close their account at any time by contacting customer service via 24/7 live chat or email. Any remaining balance (subject to applicable terms) must be withdrawn before the account is closed.

11.2 Suspension by the Platform

356 casino reserves the right to temporarily suspend or permanently close any account in the following circumstances:

• If evidence of a breach of these Terms is found.
• If fraudulent or suspicious activity is detected.
• If evidence is found that an account was opened with false information.
• If it is confirmed that a minor has registered.
• Upon instruction from a legal or regulatory authority.

12 Customer Support and Complaints

356 casino provides customer support in Bengali and English seven days a week, twenty-four hours a day. Support channels are live chat and email. If you have any issue or complaint, please contact the customer service team first.

To learn more about us and understand how complaints are handled, visit the About Us page. For answers to common questions, visit the FAQ page — it covers many common questions about payments, bonuses, and accounts.

An initial response will be provided within 48 hours of a complaint being submitted. More complex matters may take additional time to resolve, but every complaint is reviewed seriously.

13 Changes to Terms

356 casino reserves the right to change, amend, or update these Terms at any time. For significant changes, an effort will be made to notify members in advance by email or through the platform. Updated terms will take effect from the date they are published on this page.

If a member continues to use the platform after updated terms have been published, they will be considered to have accepted the new terms.

14 Applicable Law and Jurisdiction

These Terms and the relationship between 356 casino and its members are governed in accordance with applicable international regulations. Any dispute will first be addressed through negotiation.

If a dispute cannot be resolved through discussion, it will be settled through neutral mediation. The mediation process and costs will be shared equally between both parties.