Age limit 21+ applies

356 casino Responsible Gaming

Gaming is for fun — not for stress. Learn about your controls, your limits, and how to get support when you need it.

Safe Environment 24/7 Support Self-Limit Setting Self-Exclusion Option

Why is Responsible Gaming Important?


Online betting and casino gaming are a form of entertainment — not a source of income or a solution to financial problems. 356 casino believes that the experience is truly enjoyable only when every player plays with awareness and within their means.

Many people in Bangladesh spend time on online gaming platforms for entertainment. However, an enjoyable habit can sometimes turn into a dependency due to a lack of awareness. That is why 356 casino places the highest importance on responsible gaming from the start. Our commitment to this is described in detail in the About Us section.

Before taking part in betting, it is important to be aware of your mental state, financial situation, and time limits. When these three things are under control, gaming stays enjoyable. But if the balance is lost in any one of them, problems can arise.

356 casino's commitment:
We want to create an environment where every player feels safe. Under our Terms and Conditions, any user can set limits on their account or request self-exclusion at any time. These options are straightforward to use and our team is available seven days a week, twenty-four hours a day to help.

Age Limit Policy


For players aged 21 and above only

All services at 356 casino — casino games, slots, sports betting — are for adults aged 21 or above only. If a minor is found operating an account or taking part in gaming activities, the relevant account will be closed and the balance may be forfeited.

A note to guardians — please ensure that underage members of your household cannot access this platform. Keep your login details secure and do not leave your device unlocked within reach of others.

Your Protection Tools


356 casino provides several practical tools that let you manage your own gaming environment. There is no fee to use them and they can be activated at any time.

Deposit Limit

Set your own maximum daily, weekly, or monthly deposit amount. You will not be able to deposit beyond the set limit — reducing a limit takes effect immediately, while increasing it takes effect after 24 hours.

Session Time Limit

Decide how many hours you want to play in one session. Once the set time is up, the system will log you out automatically. Taking breaks keeps both your focus and enjoyment intact.

Reality Check

At regular intervals, a message will appear reminding you how long you have been playing and how much you have spent. This helps you play with awareness.

Bonus Opt-Out

You can choose not to accept bonus offers. This lets you play without the pressure of wagering requirements.

Temporary Break

Suspend your account temporarily for 1 day to 6 weeks. During this time, neither logging in nor betting will be possible. The account is reactivated automatically once the break ends.

Self-Exclusion

If you want to close your account for a long period or permanently, submit a self-exclusion request. Once this option is active, you will need to contact us via live chat to reopen the account.

Set Your Limits


Set your deposit limit

Fill in the form below to set your preferred limit. Use 24/7 live chat for assistance.

Reducing a limit takes effect immediately. Increasing a limit requires a 24-hour waiting period.

Warning Signs


If you notice any of the following signs in yourself, it is time to reconsider your gaming habits. This is not a sign of weakness — it is a sign of awareness.

  • You are spending more money than your budget allows and feeling regret afterwards.
  • You keep betting to try to recover money you have lost, commonly known as "loss chasing".
  • You are hiding your gaming activity from family or friends.
  • You continue to play even when it is affecting your daily responsibilities, studies, or work.
  • You feel restless or irritable when you are not betting.
  • You are taking loans or cutting back on essential expenses to fund your gaming.
  • You keep exceeding your limits, telling yourself "just this once".
  • Your sleep, eating, or social life is being affected.

Where to Get Support


If you feel you have a problem, do not try to handle it alone — seek support. Reaching out to someone close to you or getting professional advice are both effective first steps.

356 casino Live Chat

Our support team is available in Bengali and English, seven days a week, twenty-four hours a day. Contact us via live chat for any questions about setting limits or self-exclusion — you will receive help without any judgement or interrogation.

Email Support

If you prefer not to talk directly, you can write to us in detail by email. Our address is: [email protected] — the team responds in Bengali and keeps your situation completely confidential.

Family and Professional Advice

Let a trusted family member or friend know — social support is often the most effective option. Seek advice from a mental health professional or counsellor. Mental health service providers in Bangladesh offer trained support for these situations.

Confidentiality guarantee: When you contact us for support, your personal information is kept strictly secure. Under our Privacy Policy, details of your situation are not shared with any third party. Feel free to reach out.

Our Commitment


356 casino is committed to maintaining a responsible gaming environment. Our key commitments are outlined below:

  • No person under the age of 21 will be allowed to register or play.
  • Gaming advertisements or promotions will never be directed at minors.
  • Self-exclusion or limit-setting requests will be processed promptly and without question.
  • If unusual gaming patterns are detected, we will proactively reach out.
  • Responsible gaming tools will always be free and readily available.
  • Gaming will not be presented as a source of income — this is strictly prohibited.

Safe Gaming Commitment

356 casino

Common questions and answers


For more detailed questions about responsible gaming, visit our full FAQ section.

Log in to your account, go to "Account Settings", and set a daily, weekly, or monthly deposit limit from the "Responsible Gaming" option. Reducing a limit takes effect immediately. If you have any trouble, contact us via 24/7 live chat.

Self-exclusion lets you disconnect yourself from the platform for a set period or permanently. To activate it, submit a request via live chat or email. Once the request is accepted, you will not be able to log in to your account and no promotional messages will be sent to you.

Yes, you can choose to decline bonuses. This lets you play without any wagering requirements. To activate this option, let us know via live chat.

If you think a family member may have a gaming problem, start by talking to them calmly. If needed, seek help from a professional mental health counsellor. The 356 casino support team is also ready to assist the family in taking steps related to the account.

For a temporary break, the account is reactivated automatically once the set period expires. For long-term self-exclusion, contact us via live chat and the account may be reactivated after a review. A mandatory waiting period must pass before reactivation.

No, all responsible gaming tools at 356 casino — deposit limits, session limits, reality checks, temporary breaks, and self-exclusion — are completely free to use. They can be activated at any time.